Terms & Conditions

Effective Date: November 1st, 2024

IMPORTANT: IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.
By accessing, using, or registering for the services offered by One Life Meds (“Company,” “we,” “our,” or “us”), you (“User”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, you must immediately discontinue your use of the Company\u2019s services. These Terms constitute a legally binding agreement between you and the Company.

1. Definitions

1.1 “Services” refers to the telehealth consultations, treatment plans, prescription medication management, and all other features offered via One Life Meds’ online platform.
1.2 “Providers” refers to licensed healthcare professionals who provide medical services via the Company’s platform.
1.3 “User Information” refers to all data, including health-related information, submitted by you while accessing the Services.
1.4 “Third Parties” refers to external service providers, including affiliated pharmacies, laboratories, and payment processors, which may interact with the Services.

2. Acceptance of Terms

2.1 Binding Agreement: Your use of the Services constitutes your acknowledgment that you have read, understood, and agreed to these Terms.
2.2 Modifications: We reserve the right to modify or update these Terms at any time, at our sole discretion. Any modifications will become effective immediately upon posting. Continued use of the Services following any update constitutes acceptance of the revised Terms.

3. Eligibility

3.1 Age Requirement: You must be at least 18 years of age to use the Services
3.2 Geographic Restriction: The Services are available only in jurisdictions where we are authorized to operate.
3.3 Prohibited Users: By using the Services, you represent that you are not barred under applicable laws from receiving such Services.

4. Nature of Services

4.1 Non-Emergency Use: The Services are not suitable for emergency medical situations. In case of an emergency, call 911 or visit the nearest emergency care facility.
4.2 Provider Independence: Providers exercise independent medical judgment and are solely responsible for your medical care. The Company does not practice medicine or interfere with Providers clinical decisions.
4.3 Service Limitations: Not all medical conditions are suitable for treatment via telehealth. Providers may decline to prescribe medication or recommend in-person care if deemed appropriate.

5. User Obligations

5.1 Account Responsibilities: You must provide accurate and complete information during registration and maintain the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.
5.2 Compliance with Laws: You agree to use the Services only for lawful purposes and in compliance with applicable laws and regulations.
5.3 Prohibited Conduct: You may not:\n- Use the Services for fraudulent or unlawful activities.\n- Interfere with the functionality or security of the platform.\n- Access or attempt to access another User\u2019s account without authorization.

6. Fees, Billing, and Cancellation

6.1 Payment Terms: Certain features of the Services require payment. By subscribing, you authorize us to charge your designated payment method for all applicable fees and taxes.
6.2 Refund Policy: Refunds are issued in accordance with our Refund Policy, which may include restrictions based on service usage or time of cancellation.
6.3 Cancellation: You may cancel your subscription at any time by reaching us via email at contact@onelifemeds.com. Cancellation requests must be submitted prior to your billing renewal date to avoid additional charges.

7. Prescription Fulfillment

7.1 Affiliated Pharmacies: Medications prescribed through the Services may be fulfilled by affiliated or third-party pharmacies.
7.2 Provider Discretion: All prescriptions are issued at the sole discretion of the Providers, based on their clinical judgment.
7.3 Compliance: Prescriptions are subject to federal, state, and local regulations, which may limit the availability of certain medications.

8. Privacy and Data Use

8.1 Privacy Policy: We are committed to protecting your personal and health information. Please review our Privacy Policy for details on data collection, use, and protection.
8.2 Data Sharing: By using the Services, you consent to the sharing of your User Information with Providers, pharmacies, laboratories, and other necessary Third Parties.
8.3 Retention: We may retain User Information as required by law or as necessary for operational purposes.

9. Intellectual Property

9.1 Ownership: All content, trademarks, and intellectual property related to the Services are owned by One Life Meds or its licensors. Unauthorized use is strictly prohibited.
9.2 License: You are granted a limited, non-exclusive, non-transferable license to access and use the Services solely for personal, non-commercial purposes.

10. Disclaimers

10.1 As-Is Services: The Services are provided “as is” without warranties of any kind, either express or implied.
10.2 No Guarantee: The Company makes no representations regarding the accuracy, reliability, or outcomes of the Services.
10.3 Limitation of Liability: To the fullest extent permitted by law, the Company\u2019s liability is limited to the greater of $100 or the total fees paid by you in the preceding 12 months.

11. Dispute Resolution

11.1 Arbitration: All disputes arising out of these Terms or the Services shall be resolved exclusively through binding arbitration under the rules of the American Arbitration Association (AAA).
11.2 Class Action Waiver: You waive your right to participate in any class action or class-wide arbitration.
11.3 Opt-Out Option: You may opt out of arbitration by notifying us in writing within 30 days of your acceptance of these Terms.

12. Governing Law

These Terms shall be governed by the laws of the State of [Insert State], without regard to its conflict of laws principles.

13. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Information

For questions or assistance, please contact us:

Email: contact@onelifemeds.com

By continuing to use the Services, you affirm your understanding and agreement to these Terms and Conditions. Please retain a copy for your records.